Customer Testimonials & Feedback:
"I just purchased a beautiful gold striped female ball python from Rich and I am absolutely thrilled. The poor girl was born with a kink in her tail that will most likely make her non-breedable. Rich was selling her as a pet ONLY for fear that she could become egg-bound if bred, and had her priced very reasonably. He and I e-mailed back and forth, he was great with communication, and he gave me a call when he got her flight details from Delta. We both have 2-month-old babies that require a lot of attention and work, but he still managed to get my snake shipped within less than 24 hours after I sent payment. He asked that I give him a call when I pick her up so that he knows she's OK and doesn't worry...now THAT is awesome...he cares greatly for his animals. She was very well packed; comfortable in a secured bag that was surrounded by newspaper in a styrofoam lined box with air holes. He included with her a copy of her entire feeding, shedding, and weight history...complete since the day she was hatched by him (6-28-03). Included in the info were her parents' ID numbers and a photo of her as a hatchling. Outstanding!"
-Pink Lady Exotics
"Purchased a 2010 het Albino female from Rich and received her today. Prior to completing the sale, his communication was outstanding; answered any and every question I asked of him and kept me updated on the shipping status, etc.
Upon receiving her she was in great condition; no stuck shed, no apparent issues of any kind. Packaging was great and while she had room to be comfortable, there wasn't enough for her to possibly hurt herself had she been dropped or otherwise handled roughly in transit. The feeding/shed card was filled out and up-to-date and the corresponding paperwork was in order and obviously not a last minute rush job. I would highly recommend Rich and the clincher for me and what will bring me back to purchase from him again was the phone call I received upon picking her up.
I had just arrived home with her and gotten her settled into the quarantine rack. Rich had followed the tracking updates from FedEx and had called approximately an hour after I had arrived home with her. That is the first and only time thus far that a breeder/seller has called to check, personally, on the welfare of an animal they sold. That speaks for itself as to the type of seller Mr. Macias is. Thank you very much, Rich and take care if you should read this!"
- Tom youbeyouibei
"I had the same experience with Rich Macias, excellent in every way snakesRkewl"
"I had the same experience with Rich Macias for my 100% female het albino as well. Great guy!"